Terms and conditions

1. About these Terms

These Terms apply to the TestPro website and mobile app services supplied by Lion Dog Apps Limited, company number 10198949, registered at Llys Lew Farm, Brynsiencyn, Llanfair PG, Anglesey, Wales, LL61 6SQ. Contact support@dressagetestpro.com or write to that address.

Features and availability differ by edition, platform and purchase. Store purchase conditions and any applicable app licence also apply. The Training Grant has separate eligibility, application and award terms. Nothing in these Terms removes rights you have under mandatory consumer law.

2. Licence and test content

We give you a limited, non-exclusive licence to use the app and content for the purposes and period described in your purchase or access offer. This does not transfer ownership of TestPro software or content. Test definitions, federation materials, logos and other third-party content remain subject to their owners’ rights and applicable licences.

Do not redistribute protected content, sell unauthorised copies or bypass access restrictions. This does not limit copying, interoperability or other rights that applicable law requires us to permit.

Keep your app updated and check the test, version and event requirements with the relevant governing body or organiser. Use TestPro as a learning and recording tool; it does not replace official competition rules or an organiser’s decision. We remain responsible for supplying paid content and services as required by law.

3. Prices, purchases and subscriptions

The purchase screen and store checkout identify the product, included features, price, currency, billing period and any trial or introductory offer. Read those details before confirming. Free access and paid access can have different limits. The features included are those described in your purchase or access offer.

Where an auto-renewing subscription is offered, it renews and is billed through the store account used to buy it until cancelled in accordance with the displayed store conditions. Cancel in time for the deadline shown by the store, including before a trial converts if you do not want the charge.

Manage Apple-billed subscriptions through your Apple Account subscription settings; manage Google Play subscriptions through the purchasing Google Account. See Apple’s cancellation instructions or Google Play’s cancellation instructions. Removing TestPro or deleting a profile does not itself stop store billing.

Use the available restore-purchase function and contact support if entitlement restoration fails. Availability across devices, stores or editions depends on the purchase and supported restore process.

4. Refunds, trials and existing gift purchases

Store billing and refund processes apply to purchases made through that store. Contact us for service or entitlement problems, and use the store’s refund process for charges it handles. These processes do not remove any statutory remedies you have for faulty, misdescribed or undelivered digital content or services.

Any cancellation or cooling-off right and any lawful exception depend on the transaction and the information and choices given at purchase. We do not treat all purchases or gift codes as automatically non-refundable.

Any gift or code offer specifies its redemption deadline, access period, transfer restrictions and whether it renews. Existing valid purchases and codes remain subject to the rights and terms that applied when acquired, together with mandatory law; this revision does not retrospectively remove them.

5. Optional profiles, HiScore and your information

You can use the optional profile and HiScore functions available in your edition. A named profile or email address is not required merely because a RevenueCat purchase identifier exists. To save a current HiScore entry, provide venue, horse name, date and test ID; marks, judge name, rider name and Notes are optional.

Our Privacy Policy describes the information used by these services, including records in Firebase and RevenueCat. Acceptance of these Terms is not blanket consent to marketing, research or publication. Marketing cookies on the website are controlled through the separate Cookie settings choice.

We keep app account, profile and saved HiScore information for five years after your last use of the service so that you can re-subscribe without losing saved score sheets and HiScore records. After five years of inactivity that information will be deleted. You can ask us to delete your information at any time by emailing support@dressagetestpro.com. The Privacy Policy explains deletion requests and limited lawful retention exceptions.

Caller processes voice commands on your device. It never records audio or uploads it to TestPro, and discards microphone input as soon as it has been processed to identify commands. The listening feature needs microphone permission.

Keep credentials and private links secure. Tell us if you suspect unauthorised access. Profile reset, account/data deletion, subscription cancellation and uninstalling are different actions. Uninstalling the app does not itself erase cloud records or cancel store billing.

6. Content you provide

You retain the rights you hold in information, feedback and other material you supply. You give us permission to process it to deliver the feature or response you request and to administer it as explained in the Privacy Policy. This is not a general transfer of ownership or a licence to train AI models or publish your private material.

If you submit a comment or blog contribution for publication, you permit us to display it with your chosen display name and to moderate it. Content you include in a public contribution may be visible to anyone. Contact details supplied for administration are handled as explained in the Privacy Policy.

Provide material only if you have the necessary rights or other lawful authority. Respect other riders, judges and people shown in videos or mentioned in Notes. Grant research and publicity choices are separate and apply only within the permission actually given.

7. Safe and acceptable use

Use TestPro in a way that is safe for you, your horse and others. Set up devices and audio before riding, keep your attention on riding conditions and stop when interaction would be unsafe. Seek appropriate professional advice for health, veterinary or training concerns.

Do not use the services unlawfully, introduce malicious code, attempt unauthorised access, infringe others’ rights, harass people or deliberately disrupt the service. We may restrict abusive or unsafe use where reasonably necessary, explain the reason where appropriate, and provide a support route to challenge a mistake.

8. Availability and updates

We maintain and update the services and may make reasonable changes for security, compatibility, law, accuracy or product improvement. If a change materially affects paid access, we will give appropriate information and honour any cancellation, refund or other rights that apply. We will not use a general change clause to remove statutory rights or promised paid access.

Third-party websites and services have their own terms and controls. We remain responsible for our own service and conduct; linking to a provider does not waive your rights against us.

9. Our responsibility to you

We will provide services with the care and skill required by law, and paid digital content must meet applicable legal standards. We are responsible for loss or damage that is a foreseeable result of our breach or failure to use reasonable care and skill, subject to applicable law.

Nothing excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability or consumer remedy that cannot lawfully be excluded or limited.

We do not promise uninterrupted operation or a particular competition result. This does not override responsibility for what we sell or any remedies you have when the service fails to meet the applicable contract or legal standard.

10. Changes, complaints and law

We will identify material changes and their effective date, and provide appropriate notice before changes affect existing users where required. We will seek agreement or provide cancellation rights where law or the change requires it. Continuing use is not treated as a blanket waiver of existing rights.

Contact support@dressagetestpro.com with a complaint so we can investigate. These Terms are governed by the law of England and Wales, subject to any mandatory consumer protections and rights to bring proceedings in your home jurisdiction. This does not require all consumers to bring a claim only in England and Wales.

Any transfer of the business must preserve applicable consumer rights and the agreed service obligations.